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Send & Delivery

Delivery Machines
All machines are available from stock as much as possible. Most machines are shipped on a pallet to prevent damage. Shipping cost will be advised separately.

Delivery blank products
All products are available from stock as much as possible. If a product is temporary out of stock, we will contact you.

Dispatch
All orders are sent via the delivery terms of FedEx. The extensive range of services can dispatch all kinds of shipments, regardless of the number of boxes or pallets.
VAT and custom duties are excl. from shipping cost.

Delivery
Despite all precautions something can happen to the shipment during transport. The responsibility for the mission we relinquish to FedEx. We ask you to check the shipment for defects and to report this to us in writing within 24 hours. Please including a picture when the products are damaged.

Shipping Conditions
TheMagicTouch GmbH can not be held liable for failure to deliver on time shipments, it is governed by the terms of delivery of the carrier.