Before using the Copy/Print Problem Report, make sure you have read and followed the Transfer Paper User’s Guide and the Transfer Paper Feeding Guide completely. Also any special operating tips for your particular model of colour copier/printer. In the first instance, refer any problems to your local TheMagicTouch distributor.

     Company (Required):
     Name (Required):

     E-mail Address (Required):

     Telephone Number (required):
     Colour Copier/Printer:

     Serial number:

     Product used:

     Production Lot Number:


     Feeding Method:

     Mode used:

     Printed from computer:


     Position of jam:

     Fusing Problem:


     Further comments:

     File attachment

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     We will only use it to respond to your request.